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The hotel was brilliantly situated on the High Street, just 350 yds from the cathedral which was the main reason for our visit. The breakfasts were varied and nutritious and all served to you, freshly cooked. The Welcome staff were excellent, professional, helpful and took time to listen. I had an elderly person with me that needed a walking aid, they were happy to store her 'walker' and our high-tec, fold down scooter, which was such a relief for me. Cosy lounge upstairs, good for reading and quiet times. Staff were also happy to search for useful phone numbers too. Canterbury had such a buzz, great places to eat, really easy to get around and friendly people. Will definitely return.
Jane
Juli 2025
The location o the hotel was as near perfect as makes no difference and we had a delightful room overlooking the town. The hotel car park only held 13 cars so it was a problem for guest arriving late as the nearest public car park was ten minutes walk away. However, being somewhat disabled, a parking spot was mad available for me in the staff car park.
David
Januari 2025
Room was presented in a high standard condition with the lovely views of the Cathedral.. This room offered a working air conditioner which kept our room pleasantly comfortable... The size of the bathroom was pleasant and clean..
Richard
Agustus 2025
Room, very good, bathroom system not so good, could not get hot water. Lots of gurgling noises from shower, sink and toilet. Location, perfect. Breakfast - very poor. Reception - excellent
Anonymous
Juni 2025
The property was beautiful and the location was absolutely perfect as it took us 3 minutes to walk to the venue of a party we were attending. It was so close that we went back a couple of times to change or drop something off that we didn’t need. The staff were so friendly and welcoming, beds were comfy, taps and showers had good water pressure which personally makes the difference for getting ready to go out or morning routine etc. We were able to park around the back even though spaces are limited but being right in the Center this was understandable and wouldn’t have been the end of the world if we had to park in an offsite car park. Would highly recommend.
Alex
Juni 2025
Very centrally located on the high street and excellent communication with staff prior to and upon arrival. The room was lovely with a very comfortable bed, and extremely quiet despite works going on directly outside the hotel. It was quite pricey for one night but we felt it was worth it for a nice weekend away.
Liz
Juni 2025
The hotel met nearly all our expectations expect breakfast see below. The room was spacious and comfortable and the decor was very good especially the wall with the all the photos. The food in the brasserie was excellent. The staff were professional and looked after all our requests. The hotel is smack in the centre of the High Street and therefore Canterbury, which was great. Would I stay here again, yes definitely!
Carl
Agustus 2024
Staff friendly and helpful and very accommodating. Room was clean and bed very comfortable. It was very handy being able to store our luggage before check in and after checkout while we explored Canterbury.
Lee
April 2025
Great central location and comfortable rooms. Liked the character of the buildings. Very nice breakfast and excellent service in both the dining room and the bar.
Diane
April 2025
This hotel is right in the centre of Canterbury. It was great to have parking at the hotel. The staff were excellent! They were very friendly and professional and Andre on reception went out of his way to help. The food is also really good at lunch and dinner (great chef!) and the breakfast was cooked well and all served to you. The room was lovely and quiet at the back of the hotel, the decor was very pleasant and the bed very comfy. We'd definitely go back.
Judith
Februari 2025
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